Terms & Conditions
1.
BOOKING POLICIES
2.
GENERAL POLICIES
3.
HEALTH AND WELL-BEING POLICIES
1. BOOKING POLICIES
A. This booking is valid for a single person. The session cannot be shared by or with another
person.
B. Racebox strictly doesn’t allow any change in time slots.
C. This booking is valid for a for a single 30 minute session on the racing simulator.
D. Refunds are non-refundable and is valid for only one single transaction.
E. Children below the height of 140cm must be accompanied by a parent.
F. Racebox will strictly not entertain any cancellations and / or exchange by the customer once
the order is confirmed by, and paid for by the customer.
G. Racebox will strictly not entertain any refunds for no-shows or turn ups no later than 15
minutes of the booked time slots.
H. Extensions of time slots are not allowed for late-shows.
I. All tickets, Food & Beverages and Vouchers sold are non-exchangeable and non-refundable.
2. GENERAL POLICIES
A. We shall not be liable to you for any direct, indirect and/or consequential losses, damages,
injuries suffered by you within Racebox’s premises, arising from any acts or omissions of
Racebox, its staff and/or its other customers/patrons whether those acts or omissions were
negligent or otherwise. You agree to release, waive, discharge and covenant not to sue
Racebox, its employees, agents, contractors or partners for any loss or damage, and not to
make any claim or demands therefore on account of any injury or death to yourself arising
out of or resulting from or related to your patronage at Racebox whether caused by the
negligence of the Release Parties or otherwise.
B. Racebox reserve the right to charge guests the cost of rectifying damage, caused by
accidental, deliberate, negligent or reckless act towards Racebox’s equipment or facility.
C. Racebox will not be responsible for any personal property that is brought to our premises.
D. Racebox are required to follow all house rules and regulations set out by Racebox. The
House Rules are displayed within our website. You agree that we reserve the right to refuse
entry to you or to remove you from Racebox’s premises if you do not comply with the House
Rules and / or at its discretion without giving any reason whatsoever. In such event, Racebox
reserves the right to refund the price of tickets at its own discretion without giving any
reason whatsoever.
E. You agree that you have read and fully understood the Terms and Conditions and that your
purchase of Racebox tickets shall be deemed as an irrevocable and unconditional agreement
to the terms and conditions and as a complete and unconditional release of all liability to the
full extent allowed by the law of Singapore.
3. HEALTH AND WELL-BEING POLICIES
A. To ensure all guests enjoy the comfort and safety of the facilities we offer, Racebox upholds
a strict zero tolerance policy towards commotion, excessive noise and parties. Any person
found to be on our premises creating excessive noise, having a party, exceeding the numbers
of permitted guests or otherwise causing a disturbance will be requested to leave the
Racebox without refund.
B. All guests are required to be vaccinated and to show their vaccination status upon request.
C. All guest are required to adhere to the prevailing Safe Management Measures at events.