How we Collect Personal Data
Purposes for the Collection, Use and Disclosure of your Personal Data
Disclosure of Personal Data to Third Parties
Consent to Collection, Use and Disclosure of Personal Data
Withdrawing your Consent
Accuracy of Personal Data
Access and Correction of Personal Data
Protection of Personal Data
Retention of Personal Data
International Transfers of Personal Data
International Transfers of Personal Data
Data Protection Officer
(collectively referred to as the “LMK Group” and any such entities collectively or
individually, “we”, “our” or “us” as the context and case may require).
The security and privacy of your personal information are very important to us.
as well as products, goods, features and other services provided by us (collectively, our “Services”),
wherein we may collect, use, disclose, process, transfer and/or retain your personal data in the
course of providing our Services.
It also explains how we collect, process and use your information and the choices you have
concerning the use and disclosure of such information.
privacy notice or service contract in the provision of our Services, or as disclosed in this Privacy
Policy, we will not sell, share, license, trade or rent your Personal Data (as defined in paragraph 1.1
below) with others.
1. Personal Data
1.1. “Personal Data” refers to any data, whether true or not, about an individual who can be
identified from that data; or from that data and other information to which the LMK Group Group
has or is likely to have access to, including existing data in our records which you have provided us,
in any submissions you may have made to us or via any form of interaction with us.
1.2. Examples of Personal Data include, but are not limited to, the following, or any combination of
(b) identification numbers,
(e) telephone number,
(f) birth date,
(g) photograph, image, picture, recording, film footage, likeness or other characteristics or
identification, or such other medium in which your likeness may appear,
(h) credit card number/bank details,
(i) other non-public information such as your IP or device MAC ID Address.
1.3. Non-Personally Identifiable Information:
We may also collect information that cannot be
used to identify or contact you (hereafter referred to as “Non-Personally Identifiable Information”),
such as demographic information (e.g., age, job position/title, profession, gender or reason for call)
and physical information (area of call, general customer type). Non-Personally Identifiable
Information may also include browser types, domain names and other anonymous statistical data
created by aggregating user information collected through the use of our Website. Non-Personally
Identifiable Information is used to help us better understand the characteristics of the individuals or
businesses that may use our Services. We use the information collected and aggregated to improve
and market our Services to you, and other individuals or businesses. In the event that we link any
Non-Personally Identifiable Information with your Personal Data, we will treat such information as
2. How we Collect Personal Data
2.1. We may collect, use, disclose and/or process Personal Data about you when you make any submissions via our Website, or in the course of providing us (directly or indirectly through third
party service providers such as online travel agents) with information in order for us to render our
Services to you or for the purposes of any actual or potential transaction with us. We may also
collect, use, disclose and/or process Personal Data about you when you submit an employment
application or when you provide documents or information including your resume and/or curriculum
vitae in connection with any appointment as an officer, director, representative or any other
2.2. The purposes for which we may collect, use, disclose and/or process such Personal Data are set
out below at paragraph 3.
2.3. Our service providers also mass aggregate client data as part of their general business practices.
Such aggregated data is used to identify and analyze trends to improve our systems and to create
derivative materials that may be marketed to potential clients and used to service current clients; it
does not contain your Personal Data.
2.4. We also may supplement the information we collect with information from other sources to
assist us in providing our Services to you. In addition, we may use this supplemental information in
evaluating and improving our Website or Services and to determine your preferences so that we can
tailor our Website and Services to your needs.
2.5. When data is aggregated, we remove all personally identifiable information prior to use.
3. Purposes for the Collection, Use and Disclosure of your Personal Data
3.1. Generally, the LMK Group collects, uses and discloses your Personal Data in respect of the
(a) to provide our Services to you, anyone involved in the process of making sim racing and
entertainment events and vendors (e.g. payment gateways, credit card companies and other loyalty
programmes) in accordance with any agreements;
(b) to communicate with you on our promotions, Services, events, programmes, and initiatives,
including products and services of other companies of the LMK Group;
(c) to communicate with you on our vendors’, agents’, contractors’, third-party service providers’ or
business partners’ (collectively referred to as our “Partners”) promotions, services, events,
programmes and initiatives;
(d) to receive and respond to your enquiries, requests, or feedback on our Website or Services,
including suggested improvements;
(e) to process and administer your actual or potential transactions with us (including, but not limited
to, provision by us of Services or provision of products or services by you to us);
(f) to process your registrations as a registered user of the Website;
(g) to verify your identity and/or eligibility for discounts and promotions or activities or events
organised by or on behalf of the LMK Group;
(h) to facilitate our and/or our Partners’ provision of products and services to you;
(i) to manage our administrative and business operations and to comply with our internal policies
and procedures, including any employment policies and practices;
(j) to facilitate business asset transactions (including, but not limited to, asset sales, mergers or
acquisitions involving any of our companies);
(k) to obtain your feedback or participation in surveys, market research and/or analysis for
statistical, profiling or other purposes to enable us to customise, review, improvise and develop our
Services, to understand customer preferences, behaviour and market trends;
(l) to conduct data analytics, including to maintain, improve and customise our products and
services, to analyse your behavioural patterns and to offer personalised products and services to
you; (m) to respond to any claims, actions or proceedings and/or to safeguard and enforce our
contractual and legal rights and obligations;
(n) to manage and prepare any reports regarding incidents or accidents;
(o) to comply with any applicable rules, laws, regulations, codes of practice or guidelines as well as
to assist in investigations and law enforcement by the relevant authorities; and/or
(p) any other purpose reasonably related to any of the above.
3.2. For any other purpose(s) not set out herein, the LMK Group may notify and seek your further
consent in accordance with the requirements of any applicable laws, regulations, codes of practice,
guidelines or rules before using your Personal Data for that other purpose(s).
3.3. You can generally use and browse our Website without disclosing your Personal Data to us
(subject to paragraph 3.1 above), except where such disclosures may be necessary to allow us to
respond to your requests, or in cases where you contact us directly in respect of our Services.
4. Disclosure of Personal Data to Third Parties
4.1. Subject to the provisions of any applicable law and in order to carry out the purposes listed at
paragraphs 3.1 to 3.3 above, we may disclose your Personal Data to the following third parties for
(a) related corporations or affiliates of the LMK Group;
(b) Partners contracted by the LMK Group to perform functions including those listed at paragraph
(c) Partners contracted by the LMK Group (and the sub-contractors of such Partners) to provide our
(d) banks or other financial institutions, credit card companies, payment processors or gateways,
secretarial agents, billing organisations, or similar, and their respective service providers;
(e) our Partners, investors, assignees or transferees (actual or prospective) to facilitate business
transactions which may include any merger, acquisition or asset sale or transfer;
(f) our professional advisors, which may include lawyers, auditors, accountants or other consultants;
(g) law enforcement agencies, relevant government ministries, regulators, statutory boards or
authorities in compliance with any laws, rules, guidelines and regulations or schemes imposed by
any governmental authority; and/or
(h) any other person to whom you authorise us to disclose your Personal Data to.
4.2. The LMK Group will use all commercially reasonable endeavours to ensure that our employees,
officers, Partners and such other third parties who have access to your Personal Data observe and
4.3. We may also disclose or share your Personal Data, without notice, but only if required to do so
by law or in the good faith belief that any such action is necessary to: (a) comply with any legal
requirements or comply with legal process served on us or the Website; (b) protect and defend the
rights or property of the LMK Group; and (c) act under exigent circumstances to protect the personal
safety of our customers, users of our Website, or the general public.
5. Consent to Collection, Use and Disclosure of Personal Data
5.1. By submitting information to us, communicating with us, accessing or viewing any of the LMK
Group’s Websites, or signing up for any Services offered by any member of the LMK Group, you
agree and consent to the LMK Group collecting, using, and disclosing your Personal Data amongst
as stated in paragraph 3.1 above).
5.2. When you provide the LMK Group with any Personal Data relating to a third party (including, but
not limited to, information on your dependants, spouse, children and/or parents), you represent and warrant that you are authorised to do so and/or the consent of that third party has been obtained
for the collection, use and disclosure of the Personal Data by us for any of the purposes listed herein.
6. Withdrawing your Consent
6.1. The consent that you provide for the collection, use and disclosure of your Personal Data will
remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and
request us to stop collecting, using and/or disclosing your Personal Data for any or all of the
purposes listed herein by submitting your request via email to our Data Protection Officer at the
contact details provided below or by clicking on the unsubscribe link.
6.2. Upon receipt of your written request to withdraw your consent, we may require reasonable
time (depending on the complexity of the request and its impact on our relationship with you) for
your request to be processed and for us to notify you of the consequences of us acceding to the
same. In general, we shall seek to process your request within thirty (30) days of receiving it.
6.3. Please note that the withdrawal of your consent does not affect our right to continue to collect,
use and disclose your Personal Data where such collection, use and disclosure without consent is
permitted or required under the applicable laws.
7. Accuracy of Personal Data
7.1. Subject to paragraph 7.2, we will take reasonable efforts to ensure that your Personal Data is
accurate and complete in particular, if your Personal Data is likely to be used by us to make a
decision that affects you, or is to be disclosed to another organisation.
7.2. In order to ensure that your Personal Data is current, complete and accurate, please update us if
there are changes to your Personal Data via the process at paragraph 8 below. We will not be
responsible for any loss or damage suffered by you arising from our reliance on inaccurate or
incomplete Personal Data due to you not updating us of any changes in your Personal Data that you
had initially provided us with.
8. Access and Correction of Personal Data
8.1. If you wish to make (a) an access request for access to a copy of the Personal Data which we
hold about you or information about the ways in which we use or disclose your Personal Data, or (b)
a correction request to correct or update any of your Personal Data which we hold about you, you
may submit your request in writing or via email to our Data Protection Officer at the contact details
8.2. Please note that a reasonable fee may be charged for an access request. If so, we will inform
you of the fee before processing your request.
8.3. We will respond to your request as soon as reasonably possible. Should we not be able to
respond to your request within thirty (30) days after receiving your request, we will inform you in
writing within thirty (30) days of the time by which we will be able to respond to your request. If we
are unable to provide you with any Personal Data or to make a correction requested by you, we shall
generally inform you of the reasons why we are unable to do so (except where we are not required
to do so under any relevant laws).
9. Protection of Personal Data
9.1. The LMK Group will take reasonable steps to secure your Personal Data against any
unauthorised access, collection, use, disclosure, copying, modification or similar risks and ensure
that access to your Personal Data is limited to persons whom we reasonably believe require access
for effective delivery of our Services to you for the purposes listed herein (where applicable) or any
other purpose as consented by you.
9.2. Unfortunately, even with these measures, we cannot guarantee the security of Personal Data. By using our Website or our Services, you acknowledge and agree that we make no such guarantee,
and that you use our Website or our Services at your own risk.
10. Retention of Personal Data
10.1. We may retain your Personal Data for as long as it is necessary to fulfil the purpose for which it
was collected, or as required or permitted by applicable laws.
10.2. We will cease to retain your Personal Data, or remove the means by which the data can be
associated with you, as soon as it is reasonable to assume that such retention no longer serves the
purpose for which the Personal Data was collected, and is no longer necessary for legal or business
11. International Transfers of Personal Data
11.1. Your Personal Data may be transferred from the country, state and city in which you are
present while accessing our Website or using our Services (“Home Country”) to another country,
state and city (“Alternate Country”). This may include transfers to other entities under the LMK
Group which are located outside your Home Country. The transfers to the Alternate Country may be
required where LMK Group’s servers and/or our Partners are located in the Alternate Country. Your
Personal Data may also be stored and processed in the Alternate Country, including where you
submit such Personal Data directly to our Partners or third-party service providers who operate in
the Alternate Country.
11.2. By submitting your Personal Data to any member of the LMK Group, our Partners or third-party
service providers, or signing up for any Services offered by any member of the LMK Group, you
the provision of Services to you by the LMK Group. The LMK Group will take all steps reasonably
necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy
11.3. When we transfer your Personal Data from your Home Country to the Alternate Country, we
will comply with our legal and regulatory obligations in relation to your Personal Data, including
putting appropriate safeguards in place to ensure an adequate level of protection for your Personal
Data. We will also comply with any applicable legal and regulatory obligations so that the recipient in
the Alternate Country is also obliged to protect your Personal Data at a standard of protection
comparable to the protection under the applicable laws of your Home Country.
12. IP Addresses
12.1. When you use or access our Website, we may collect and store information about your
computer (including, but not limited to, your IP address, operating system and browser type) for the
purposes of system administration, processing, and related analysis.
collect website traffic and statistical data, including but not limited to your browsing actions and
patterns, individually or in the aggregate, for the purposes of system administration, processing, and
related analysis. Such information assists in increasing efficiency when you browse our Website and
enables us to improve our Website for a better user experience
13.2. Should you wish to disable the cookies of our Website, you may do so by changing the settings
on your browser. However, you may not be able to enter, view or experience certain part(s) of our
14. Third Party Websites
14.1. Our Website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability for these policies. Please ensure you
carefully read and review the privacy policies of these websites before you submit any Personal Data
to these websites.
15. Data Protection Officer
15.1. You may contact our Data Protection Officer if you have any enquiries or feedback relating to
Attention: Data Protection Officer
Email Address: email@example.com
15.2. Please note that for any Personal Data provided to us by a third party (including, but not
limited to, any third-party service provider, online travel agents, your company, a recruiter or a
parent), you should contact such party to write to us in respect of any queries, feedback, complaints,
or access and correction requests regarding your Personal Data on your behalf.
our business requirements, industry trends and/or changes in legal or regulatory requirements.
updated from time to time on our Website.
17. Governing Law